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Troubleshooting MacBook Keyboard or Trackpad Issues

Issue Description 

Keyboard or trackpad becomes unresponsive or partially works. 

Common Causes 

  • Accessibility settings enabled 
  • Hardware firmware glitch 
  • Liquid or debris 

Step-by-Step Solution 

Step 1: Check Accessibility Settings 

  • System Settings → Accessibility 
  • Disable Mouse Keys or unusual input options 

 

Step 2: Restart Mac 

  • Rule out temporary system glitches 

 

Step 3: Reset NVRAM / SMC 

  • Follow reset steps above (Intel Macs) 

 

Step 4: Test in Safe Mode 

  • Confirms software vs hardware issue 

Explore Further 

  • External keyboard test 

Prevention & Best Practices 

Avoid eating or drinking near keyboard.