Issue Description
Scammers convince users to install screen-sharing apps to steal data or money.
Common Causes
- Fake tech support calls
- Email instructions to install “help tools”
Step-by-Step Solution
Step 1: Remove Remote Access Apps
- Delete AnyDesk, TeamViewer, Zoom, Chrome Remote Desktop if unused
Step 2: Disable Screen Sharing
- System Settings → General → Sharing
- Turn OFF Screen Sharing and Remote Management
Step 3: Check Login Items
- System Settings → General → Login Items
- Remove unknown background apps
Step 4: Change Passwords
- Change Apple ID, email, banking passwords
Explore Further
- Enable FileVault encryption
Prevention & Best Practices
No legitimate company asks for screen access.