Issue Description
Scammers impersonate Apple Support via phone calls, texts, or emails.
Common Causes
- Caller ID spoofing
- Fake support pop-ups
- SMS phishing
Step-by-Step Solution
Step 1: Know Apple’s Rules
- Apple never calls unsolicited
- Apple never asks for passwords or payments
Step 2: Stop Interaction Immediately
- Hang up
- Do not reply to messages
- Do not click links
Step 3: Scan the Mac
- Remove unknown apps
- Restart Mac
Step 4: Report the Scam
- Email [email protected]
Explore Further
- Review Apple ID sign-in history
Prevention & Best Practices
Urgency = scam.