Issue Description
Forgetting a Windows password can block access to your PC.
Common Causes
- Forgotten password
- Account sync issues
Step-by-Step Solution
Step 1: Reset Microsoft Account Password
- On another device, visit Microsoft account recovery
- Reset password
- Connect locked PC to internet
- Sign in with new password
Step 2: Use Another Admin Account
- Log in using another administrator
- Open Settings → Accounts → Sign-in options
- Reset password
Step 3: Reset via Recovery (Local Accounts)
- Boot into Advanced Startup
- Choose Troubleshoot → Reset this PC → Keep my files
⚠️ Apps will be removed
Explore Further
- Create password reset disk
- Enable Windows Hello
Prevention & Best Practices
Use a Microsoft account and enable recovery options.