Issue Description
A printer may appear “Offline” even when powered on and connected.
Common Causes
- Wrong default printer
- Stuck print queue
- Network or port mismatch
Step-by-Step Solution
Step 1: Set Printer as Default
- Open Settings → Bluetooth & devices → Printers & scanners
- Select your printer
- Click Set as default
Step 2: Clear Print Queue
- Select printer → Open print queue
- Cancel all pending jobs
- Restart printer
Step 3: Check Printer Port
- In Printers & scanners, select printer
- Click Printer properties → Ports
- Ensure correct port is selected (USB/IP)
Step 4: Restart Print Spooler
- Press Windows + R → services.msc
- Restart Print Spooler
Explore Further
- Assign static IP for network printers
- Reinstall printer drivers
Prevention & Best Practices
Avoid frequent network changes and keep drivers current.