Issue Description
The iPhone shows a black screen, won’t respond, or appears completely dead.
Common Causes
Fully drained battery
iOS crash
Charging cable or port issue
Step-by-Step Solution
Step 1: Charge Properly
Use original Apple cable + adapter
Plug into wall outlet
Charge for 30 – 45 minutes
Step 2: Force Restart iPhone
iPhone 8 or later:
Press Volume Up → Release
Press Volume Down → Release
Hold Side Button until Apple logo appears
iPhone 7 / 7 Plus:
Hold Volume Down + Power
iPhone 6s or earlier:
Hold Home + Power
Step 3: Try Different Cable or Charger
Test with known-working accessories
Clean charging port gently (no metal)
Step 4: Connect to Computer
Plug into Mac or PC
Check if device is detected by Finder / iTunes
Explore Further
Recovery Mode restore if screen remains black
Prevention & Best Practices
Avoid letting battery drain to 0% frequently.