Preparing Your Mac for Repair, Sale, or Upgrade
Mac must be safely prepared before handing over to Apple, a buyer, or service provider.
Mac must be safely prepared before handing over to Apple, a buyer, or service provider.
Major macOS upgrades can cause issues if preparation steps are skipped.
Legitimate apps fail to connect to the internet or local network due to firewall restrictions.
Apps do not appear in Privacy & Security permission lists or cannot request access.
USB-C ports fail to recognize devices or charge inconsistently.
macOS displays “Battery Service Recommended,” indicating reduced battery health or performance.
Audio playback is delayed, distorted, or crackles during use.
Ethernet cable connected but macOS shows no wired connection.