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Fingerprint Sensor Not Working on Android? Troubleshoot

Issue Description 

Fingerprint sensor fails to recognize or respond. 

Common Causes 

  • Dirty sensor 
  • Corrupt fingerprint data 
  • Software bug 

Step-by-Step Solution 

Step 1: Clean the Fingerprint Sensor 

  • Wipe gently with microfiber cloth 

 

Step 2: Remove and Re-Add Fingerprints 

  • Settings → Security → Fingerprint 
  • Delete old fingerprints and add new ones 

 

Step 3: Restart Phone 

  • Clears biometric service glitches 

 

Step 4: Update Android System 

  • Install pending updates 

Explore Further 

  • Test sensor hardware in diagnostics 

Prevention & Best Practices 

Avoid using fingerprint with wet fingers.