Issue Description
Windows Hello biometric login may stop recognizing face or fingerprint.
Common Causes
- Corrupt biometric drivers
- Camera or sensor blocked
- Disabled biometric services
Step-by-Step Solution
Step 1: Restart Biometric Services
- Press Windows + R → services.msc
- Restart Windows Biometric Service
Step 2: Re-Enroll Biometrics
- Open Settings → Accounts → Sign-in options
- Remove existing Face/Fingerprint
- Set it up again
Step 3: Update Biometric Drivers
- Open Device Manager → Biometric devices
- Update drivers
Step 4: Check Camera Access
- Ensure camera access is enabled in privacy settings
Explore Further
- Clean fingerprint sensor
- Use PIN as fallback
Prevention & Best Practices
Re-enroll biometrics after major updates.