Skip to content

How to Protect Windows Users from Fake Software Updates

Issue Description 

Fake update pop-ups trick users into installing malware disguised as system updates. 

Common Causes 

  • Malicious websites 
  • Browser hijacks 
  • Ignoring update source warnings 

Step-by-Step Solution 

Step 1: Verify Real Windows Updates 

  • Open Settings → Windows Update 
  • Windows updates only appear here 

 

Step 2: Block Fake Update Sites 

  • Use Microsoft Edge with SmartScreen enabled 
  • Close pop-ups using Alt + F4 

 

Step 3: Remove Update Adware 

  • Uninstall unknown apps 
  • Scan with Microsoft Defender Offline 

 

Step 4: Educate Users 

  • No update ever requires calling a phone number 

Explore Further 

  • Lock browsers to block malicious notifications 

Prevention & Best Practices 

Never install updates from browser pop-ups.