Issue Description
Scammers trick users into installing remote access apps and take control of the phone.
Common Scam Signs
Calls claiming to fix phone issues
Requests to install AnyDesk or TeamViewer
Screen control without permission
Step-by-Step Protection
Step 1: Identify Remote Access Apps
Settings → Apps
Look for AnyDesk, TeamViewer, QuickSupport
Step 2: Revoke Accessibility Access
Settings → Accessibility
Disable access for unknown apps
Step 3: Uninstall Remote Access Apps
Remove app completely
Restart phone
Step 4: Change Sensitive Passwords
Banking, Google, email accounts
Explore Further
Enable app install alerts
Prevention & Best Practices
Legitimate support never requests remote access.