Issue Description
Scammers convince users to install screen-sharing or remote control apps and steal data.
Common Scam Signs
Caller claims to be Apple or bank support
Requests to install “support” apps
Asks to share screen
Step-by-Step Protection
Step 1: Remove Remote Access Apps
Delete apps like AnyDesk, TeamViewer, etc.
Step 2: Disable Screen Sharing Permissions
Settings → Privacy & Security → Screen Recording
Turn OFF access for unknown apps
Step 3: Change Apple ID Password
Immediately after any remote access
Step 4: Restart iPhone
Ends all active screen-sharing sessions
Explore Further
Check installed profiles under VPN & Device Management
Prevention & Best Practices
Apple never requests screen access.