Issue Description
Printers may stop working due to paper jams or driver-related issues, even when no paper is visibly stuck.
Common Causes
- Hidden paper fragments
- Outdated or corrupt printer drivers
- Incorrect printer configuration
Step-by-Step Solution
Step 1: Power Cycle the Printer
- Turn off the printer
- Unplug power cable
- Wait 30 seconds
- Plug back in and power on
Step 2: Check for Hidden Paper Jams
- Open all printer access panels
- Remove toner/ink cartridge
- Look inside rollers using a flashlight
- Gently remove any paper pieces
Step 3: Clear Print Queue
- Open Settings → Bluetooth & devices → Printers & scanners
- Select printer → Open print queue
- Cancel all jobs
Step 4: Reinstall Printer Driver
- Go to Device Manager → Printers
- Remove printer
- Download latest driver from manufacturer site
- Install and restart
Explore Further
- Update printer firmware
- Assign static IP for network printers
Prevention & Best Practices
Use correct paper type and keep drivers updated.