Safely Preparing Your Mac for a Major macOS Upgrade
Major macOS upgrades can cause issues if preparation steps are skipped.
Major macOS upgrades can cause issues if preparation steps are skipped.
Mac must be safely prepared before handing over to Apple, a buyer, or service provider.
External keyboard types incorrect characters or layout is wrong.
Software Update does not appear or shows “Unable to check for updates.”
Apps freeze, stop responding, or display spinning beachball cursor.
Voice Control fails to activate or accessibility features behave incorrectly.
Storage categories show inaccurate or confusing usage totals.
Notifications from apps do not appear, alerts are silent, or banners never show.