Issue Description
You’re unable to log in because the macOS user password is forgotten or no longer accepted.
Common Causes
- Password changed and forgotten
- Keychain sync issues
- Keyboard layout mismatch
Step-by-Step Solution
Step 1: Use macOS Recovery
- Shut down the Mac
- Apple Silicon: Hold Power → Options → Continue
- Intel: Power on → hold Command + R
Step 2: Reset Password via Terminal
- In Recovery, open Utilities → Terminal
- Type:
resetpassword
- Press Enter
- Follow on-screen instructions
Step 3: Restart and Log In
- Restart Mac
- Log in with new password
⚠️ You may need to reset Keychain after login
Explore Further
- Update Apple ID password if synced
Prevention & Best Practices
Store passwords securely in a password manager.