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Resolving Touch ID Problems on MacBook

Issue Description 

Touch ID fails to recognize fingerprint or stops responding. 

Common Causes 

  • Dirty fingerprint sensor 
  • Corrupt Touch ID data 
  • System glitches 

Step-by-Step Solution 

Step 1: Clean Touch ID Sensor 

  • Use a dry microfiber cloth 
  • Avoid liquids 

 

Step 2: Re-add Fingerprints 

  • System Settings → Touch ID & Password 
  • Remove all fingerprints 
  • Restart Mac 
  • Add fingerprints again 

 

Step 3: Check Secure Enclave (Apple Silicon) 

  • Restart Mac 
  • Ensure macOS is fully updated 

 

Step 4: Test with Password 

  • Confirm fallback password works 

Explore Further 

  • Reset NVRAM (Intel Macs) 

Prevention & Best Practices 

Avoid wet fingers during use.