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Troubleshooting Mac Printer Connection Problems

Issue Description 

Printer does not appear, stays offline, or fails to print from macOS. 

Common Causes 

  • Driver issues 
  • Network misconfiguration 
  • Stuck print queue 

Step-by-Step Solution 

Step 1: Restart Printer and Mac 

  • Power cycle printer 
  • Restart Mac 

 

Step 2: Remove and Re-add Printer 

  • System Settings → Printers & Scanners 
  • Remove printer 
  • Add it again 

 

Step 3: Clear Print Queue 

  • Open printer queue 
  • Cancel all pending jobs 

 

Step 4: Update Printer Drivers 

  • Install latest drivers from manufacturer 

Explore Further 

  • Reset printing system (advanced) 

Prevention & Best Practices 

Keep printer firmware updated.