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Troubleshooting VPN Connection Problems on Mac

Issue Description 

VPN fails to connect, drops frequently, or blocks internet access. 

Common Causes 

  • Incorrect VPN configuration 
  • Network conflicts 
  • Firewall interference 

Step-by-Step Solution 

Step 1: Check VPN Credentials 

  • System Settings → Network → VPN 
  • Confirm username, password, and server 

 

Step 2: Restart Network Interfaces 

  • Toggle Wi-Fi OFF/ON 
  • Restart Mac 

 

Step 3: Allow VPN Through Firewall 

  • System Settings → Network → Firewall 
  • Ensure VPN app is allowed 

 

Step 4: Reinstall VPN App 

  • Remove VPN profile 
  • Reinstall latest version 

Explore Further 

  • Test VPN on another network 

Prevention & Best Practices 

Keep VPN software updated.